TRIAGE: An Interactive Exhibition



An interactive exhibition at NYCxDesign

TRIAGE is an interactive exhibition that reframes contemporary urgencies through the lens of design. The work debuted at Wanted Design Manhattan as part of the city-wide NYCxDesign celebration.

Design for Social Impact / Experience Design / Interaction Design / Exhibition Design

Products of Design Class of 2018


The challenge

We live in uncertain times, faced with a political climate where institutions that offer solutions to complex challenges are under threat, systematically undermined, and dismantled. During our week-long exhibition we aimed to answer the following question: how can an interactive design exhibition contextualize our current threats?


Our intervention

"Triage”—from the French trier, meaning “to sort”—first entered the English lexicon during World War I and was used to describe how field medics categorized and prioritized the wounded. Through this exhibition we re-employed the term to reveal how decisions are made by uncovering belief systems and prioritizing actions. TRIAGE consists of six roving design interactions that assess the socio-political priorities of visitors to the design festival. At the start of the exhibition, visitors receive a TRIAGE CARD that tracks and gradually compiles their unique profile.


Operating Room

In Operating Room, participants triage the treatment choices and associated costs of the U.S. healthcare system. Using tongs to carefully extract a series of prompts embedded in a life-sized Operation game, guests make tough choices in a personal healthcare journey. Placed in the shoes of a patient in need of life saving care, Operating Room saves  the participants life through the miracle of modern medicine. This gratification is soon tempered by a bill presented in the form of a receipt, which jarringly quantifies the immense costs of American health care.


Panic Room

In Panic Room, participants must contend with the Trump administration’s proposed slashing of the Environmental Protection Agency’s funding, by playing an interactive game. In this simulation, guests select which areas of environmental distress to combat, and which areas to defund. The object of the game is to save the world from ruin for as many years as possible. Panic Room doesn't shy from the inevitable; eventually the world does end, and participants must contend with their role in that fate. Guests can then compare their scores—the number of years they extended earth’s life by.


Interrogation Room

In the Interrogation Room, participants explore the American immigration experience by role-playing both “foreigner” and visa officer. ‘Immigrants’ wishing to enter queue outside a ‘customs counter’, where their eligibility for passage is determined according to rules that mimic current U.S. immigration protocols. By ‘accepting’ and ‘rejecting’ participants before an audience of privileged design elites, Interrogation room brings a small taste of the frustration and despair America’s labyrinthian and arbitrary immigration system inflicts on millions. 


News Room

In News Room, guests arrange a kaleidoscope of media logos inside of an immersive hall of mirrors. This represents their literal ‘media echo chamber’—a physical manifestation of the way their media habits form their thoughts, perspectives, and opinions. As they create their echo chamber, they are confronted with journalistic criticism of their favorite news organizations, calling into question the values, motives, perspective, and agenda of the sources they trust. Placing their phone atop the installation, they emerge with a new kind of selfie to post on social media.


Class Room

In Class Room, visitors are asked to triage the U.S. education system by prioritizing six budget areas—facility, peer environment, safety, accessibility, pedagogy, and educators. Based on the education priorities they select, Class Room transforms into a ‘distraction desk' where the participant must answer a pop-quiz while literally tormented by their choices. Each distraction represents disadvantages students are likely to face in the educational environment the participant created.


Fitting Room

In Fitting Room, visitors triage the risks around their own identities—indicating how threatened by external factors they feel by various aspects of their personal identification. These include factors such as their body, class, race, faith, and gender. As the participant keys in their identity to Fitting Room, an illuminated stage comes to life before them; bright colors representing their identity flood the room. Once the triage is completed, participants receive an instant thermal photograph of themselves—bathed in their own identity.


The Triage card

The seventh interaction is a guided experience on the TRIAGE card itself, where physical souvenirs from each of the interventions come together in a way that ranks their newly-revealed priorities—sorted from most pressing to least. Visitors leave the exhibition with newly-discovered points of view, uncovered biases, and heightened enthusiasm.    


Alexia's Role 

As part of a team of 18 designers, Alexia participated in various ways: she led the ideation of the Operating Room, lead the costume team, and was an important member of the collateral team.

For Operating Room Alexia worked with two of her classmates on developing the interaction. The initial idea of making this a life sized Operation Game was brought in by her, after which the whole team came together to add the different features that completed the interaction: the itemized bill at the end and the public poll reflected in the test tubes on the back of the figure. This last part of the interaction, where we asked our participants a question around who they thought was responsible for the cost of healthcare in the US, created lively debate and conversation which became a seminal point in the interaction. During the making phase Alexia was in charge of bringing all the elements together to make the interaction fun and functional.

The presentation at Wanted Design was dynamic, fun and incredibly engaging, a testament to the results of mashing together serious subjects with creativity, design, making and physical interactions.

See the class’ process page for a peak into the ideation and development.